Business Support Co-ordinator Holidays

Recruiter
NATIONAL TRUST
Location
Norwich
Posted
02 Apr 2019
Closes
23 Apr 2019
Sector
Charity
Contract Type
Permanent
Hours
Full Time
Summary

The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same so you’ll have to love variety. As well as supporting day to day operations, you’ll have the chance to support a variety of projects and offer your advice beyond your team. You’ll always champion best practice when it comes to business support, and will be confident challenging the norm when you think there’s a better way of doing something.

You'll be working 12 hours split over 3 weekdays each week. This is likely to be Mondays, Fridays and 1 other weekday.

What it's like to work here

As the National Trust’s first acquisition, the visitor experience at this Norfolk estate focuses on how and why the Trust began. The team are always looking for hard-working people with a passion for customer service and there are opportunities across the board, particularly within the large catering team. You're likely to need your own car to get here, and the friendly team and vast estate make Blickling one of our most popular tourist destinations.

You'll be providing business support to all of our holiday cottages in the East of England region.

What you'll be doing

Known for your exceptional organisational skills and your love of delivering first class support, you’ll provide a comprehensive administration service looking after our holiday cottages in the East of England region. As well as looking after people’s diaries and movements, you’ll be confident using a variety of IT packages to create reports, keep accurate records, and write timely and accurate internal/external communications. You’ll run a tight ship, and will soon be the go to person for your team.

Please also read the full role profile attached to this advert.

Who we're looking for

Our team love to be busy, and so will you. So to hit the ground running, you will need to be:

  • Helpful and approachable
  • Have clear written and verbal communication skills
  • Can easily identify with people’s needs
  • Experienced with administrative duties, including up-to-date knowledge of Microsoft Office
  • Take pride on delivering excellent customer and administrative service
  • Enjoy working as part of a team and flexing your time and focus to support others
  • Experience in where you have had to prioritise your own workload
  • Advanced IT Skills (Microsoft Office) and ability to use digital/social media and other marketing channels
  • Good eye for detail
The package

(Internally you'll be called 'Business Support Co-ordinator' and this job title will be reflected in your contract)

Benefits

Benefits include flexible working whenever possible plus free parking at most locations. You’ll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).

Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan and confidential access to a free support service 24 hours a day should you need it.

Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you.

All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year!

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