Mobile Technician Co-Ordinator
VMS Fleet Management Ltd is a forward thinking Contract Hire, Fleet and Accident Management Company with offices through the UK. VMS provide a wide range of services to blue chip fleet operators and Insurance Companies that includes Accident Management, Contract Hire, Repair and Maintenance Services, Vehicle Hire, Refrigeration, Salvage and Fleet Disposal.
The Mobile Technician Co-Ordinator will be responsible for ensuring that administration services operate efficiently and provide outstanding customer service.
The ideal candidate will be expected to be assertive and influential.
A knowledge of the commercial vehicle, HGV and truck industry would be highly desirable.
The Mobile Technician Co-Ordinator will be working with a team of technicians and must at all times present the highest levels of customer service.
The key day-to-day responsibilities of this role are varied and include but are not limited to:
·Booking jobs in with customers
·Allocating work to technicians
·Running mobile technicians, keeping track on work scheduled for them and ensuring that all booked jobs are completed on time
·Ordering parts / lubricants as required, plus stock control
·Any other administrative duties as required
The ideal candidate will:
·Be able to confidently communicate, both orally and written