Digital Customer Growth and Success Manager

University of London
London (Greater)
01 Apr 2019
06 May 2019
Contract Type
Full Time

Our client is an exciting consultancy start-up based in Central London who is helping to transform the higher education sector across Europe with innovative digital experiences. They do this by helping setup, run and deliver digital transformation programmes and by building intelligent bespoke applications.


We are looking for a true team player with experience of building system integrations. These system integrations will be deployed to multiple clients so a good understanding of managing multiple integrations to different client sites is essential.

We are looking for a passionate, dynamic and ambitious person who has a hunger for learning and is keen to make progress individually, and to improve team, product and business performance.

Main Responsibilities / Duties

Building and cultivating relationships with existing and new clients.

Building and cultivating relationships with key partners.

Build a strong understanding of products and services on offer.

Cold Call which includes planning lead follow up calls

Deliver demonstrations of products to current and new clients.

Collaborate with our clients and key stakeholders; find out what they are trying to achieve, fully understand the requirements, the business case and the risks.

Support the delivery of the product and services to the customer.

Engage with the design & development teams to define and produce outstanding solutions

Communicate proactively with all parties to own the product backlog, drive delivery and ensure quality.

Work with the team to continuously improve the way we work with backlogs, impediments, technical debt and priorities.


Modern London Bridge offices with element of national overseas travel.

Benefits / Salary

Flexible start and finish times

Opportunity to be part of a growing, multi-skilled team

Fast career progression

22 days holiday, plus bank holidays up to 30 based on years of service

Personal development budget

Autonomy in performing the role


Hours: We work 37.5 hours per week (flexible working hours)
All applicants must be eligible to work in the UK.

This role is to start ASAP so please only apply if you are immediately available

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