Head Receptionist

Ann Pettengell Ltd
31 Mar 2019
28 Apr 2019
Contract Type
Full Time
Role Outline

Are you a talented receptionist looking for an exciting new challenge within a gorgeous Suffolk venue?

Our client has a certificate of excellence and set within acres of beautiful grounds just outside of Bury St. Edmunds, it is an independent hotel with lots of character and has been running for over 30 years. Weddings, celebrations and dining often take place here. It is easy reach of the A14 and has a tranquil feel to the place.

The company prides themselves on providing the highest of standards and a warm atmosphere in which to drink, sleep and dine.

An exciting opportunity has arisen as the Head Receptionist. Working in the busy reception area you will be accountable for the reception staff and excel at providing excellent customer service and administration duties.

Key Duties

Professionally handling reception enquires and bookings
Act as the main point of contact
Train new employees at reception
Occasionally asked to help with waitressing/bar duties if needed

Skills & Experience

Previous experience in working or managing a team (training will be provided)
Exceptional communications skills
Excellent attention to detail
Good IT skills

Additional Information

Flexibility with working hours (weekends and evenings)

Own transport is required due to location

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