Customer Demand Planner

Elevation Recruitment Group
30 Mar 2019
14 May 2019
Contract Type
Full Time
Our client a leading manufacturing business based in Bradford are looking to recruit a Customer Demand Planner within the Supply Chain Logistics department.

The Customer Demand Planner will work in a fast paced environment ensuring the timely delivery of materials in line with customer demand and forecast.

Based in the Bradford site the role will have responsibility for;
*Ensuring all forecasting activities associated with the analysis of customer demand are completed in a timely manner on a monthly basis.
*Review historical sales trends and identify demand drivers.
*Analyse forecast accuracy data metrics and drive appropriate discussions to improve data.
*Liaise with customers on demand related issues.
*Manage customer relationships and ensure a high level of customer service.
*Provide a link between Sales and Operational / Supplier planning from both ends of the supply chain.
*Deliver weekly KPI's to show customer delivery performance and forecast accuracy.
*Be the first point of contact for any customer queries.
*Maintain the MRP system - SAP with key customer data, including weekly schedule demands.
*Assist in continuous improvements of Logistics systems to ensure all KPI's are performing in line with Plant specific targets.
*Initiate transport arrangements in line with contractual obligations to ensure the timely delivery of all customer shipments.
*Collate and file all corresponding documents for each shipment and ensure documentation is in place to pass internal and external audits.
*Align inventory levels with peaks and troughs in customer demand.
*Maintain good relationships across the business.
*Ensure engineering change requests are understood and actioned in the correct and timely manner.
*Provide a link between the NPI project teams and the customer demand.

Knowledge & Experience:
*Degree Qualified, preferably in Logistics, Supply Chain or Engineering related discipline.
*Previous Logistics experience would be desirable.
*MRP experience preferred; knowledge of SAP
*Experience of Transportation or Warehousing.
*Strong analytical and cost calculation skills.
*Good interpersonal skills with a 'can-do' attitude.
*Excellent organisation skills.
*Proficient in MS Office particularly Excel.

If you want to discuss this position in more detail, please call Carl Walker at Elevation Recruitment Group on .

Elevation Recruitment Group's Procurement and Supply Chain division work with a vast range of business across Yorkshire and Humberside, Lincolnshire and East Midlands regions. For this role and other similar Procurement and Supply Chain positions, visit

Easy commute from Leeds, Huddersfield, Halifax and Bradford areas

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