German Telemarketer

Recruiter
Concept Technical Resources
Location
Birmingham
Posted
30 Mar 2019
Closes
14 May 2019
Contract Type
Permanent
Hours
Full Time

German Telemarketer Opportunity

Temp to Perm

Birmingham

£9.00 to £10.00ph. Dependent on experience.

Hours : Monday to Thursday 8.00am till 4.00pm

The Role

Reporting to the Client Delivery Manager/ Client Delivery Co-ordinators the Telemarketing role will incorporate the following points.

  • To be a professional and effective telemarketer, meeting the minimum company KPI’s.
  • Manage administrative functions of projects as assigned by the Client Delivery Manager, Client Delivery Co-ordinator or Senior Telemarketer.
  • Ensure understanding of objectives and targets of the project, and report project progress to the Client Delivery Manager/ Client Delivery Co-ordinator on an on-going basis.
  • Act as back up to Client Delivery Manager/ Client Delivery Co-ordinator or Senior Telemarketing Executive as assigned in client liaison situations.
  • Assist Client Delivery Manager/ Client Delivery Co-ordinator or Senior Telemarketing Executive in training of temporary workers and new staff.
  • Responsible for quality of qualifiers on assigned projects, ensuring that the lead codes are accurate and that spelling and information contained is both relevant and correct.
  • To shadow the Client Delivery Manager/ Client Delivery Co-ordinator or Senior Telemarketing Executive, therefore ensuring adequate training is provided to meet your own requirements.
  • Productively grow knowledge base regarding both the IT market place, and also GCL and its methodology.
  • Inform the Client Delivery Manager/ Client Delivery Co-ordinator or Senior Telemarketing Executive at the earliest opportunity if there are any issues with any of the assigned projects.
  • Ensure reporting figures are accurate.

Candidate specifics:

o Graduate level education (desirable)

o Ideally six - twelve months experience of outbound call centre, cold calling, B2B (for UK speakers, a plus point for language speakers)

o Looking for long term role

o Live locally

o Clear voice (neutral accent)

o Confident

o Has initiative

o Team working skills but can work alone

o Able to hold / initiate a conversation

o Good tone and pitch (variation)

o Understanding of company structures

o Understanding of decision making process

o Understanding of technology

o If language capability - need to be native

o Computer literate

To apply for this exciting opportunity email your CV NOW!!

Concept Resources are an equal opportunities employer

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