Service Desk Analyst - Desktop - SharePoint - O365 - 1st Line

Reflex Computer Recruitment
26 Mar 2019
16 May 2019
Contract Type
Full Time

Service Desk Analyst - ITSupport Engineer -IT Support Technician - 1st Line Support - Technical Service Desk Analyst - 1st LineSupport Engineer - 2nd Line - Helpdesk - Service Desk - Desktop Support - Laptops - SharePoint - O365 - Windows - ITIL - LAN - Andover - Hampshire - Excellent Salary + Company Benefits.

If you are an experienced IT Support Technician - 1st Line Support Engineer looking for a fresh challenge working in an award winning IT Consultancy then I would love to hear from you!

My client is based near to the Andover, Hampshire location and is seeking an experienced Service Desk Analyst- IT Support Engineer to ensure that contracted SLAs are achieved and client expectations are met.


  • Point of contact for end user escalations - assisting with early resolution of Laptops/Tablets/Printer issues by providing technical input

  • Provide technical support where required on applications such as SharePoint site, anti-virus, MS Suite

  • 1st Line Support to provide technical support of bespoke applications such as Moxiesoft and Call Recording


  • Previous experience within a Service Desk Analyst or similar position

  • Very good understanding of desktop/laptop hardware and MS Suite / applications

  • Good understanding of MS Office Products i.e. O365 Admin

  • Service Desk Analyst with an understanding of SharePoint functionality

So, if you are an experienced Service Desk Analyst - ITSupport Engineer - Technical Service Desk Analyst with a good technical background in Windows and Desktop Environments I would be very interested in hearing from you. My client is looking to reward the successful candidate with an Excellent Salary + Comprehensive Company Benefits that include Pension Scheme, Healthcare + Fantastic Career Opportunities!

We are currently recruiting for this IT Support Technician - Service Desk Analyst - 1st LineSupport Engineer role with immediate effect and considering all potential candidates immediately so, APPLY NOW!

Who is Reflex Computer Recruitment?

Reflex, established since 1990, is a successful independent IT Recruitment Consultancy. We are a proud member of the Recruitment and Employment Confederation (REC) and we strongly believe in ethical recruitment building long term relationships with both clients and candidates. We are ideally qualified to offer clients the best possible solution in fulfilling their computer personnel requirements; within the Hampshire locations.

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