Service Desk Analyst

Recruiter
Radley James
Location
Chester
Posted
26 Mar 2019
Closes
16 May 2019
Contract Type
Permanent
Hours
Full Time

Service Desk Analyst - Windows

This is a fantastic opportunity to join a leading investment bank on a 12 month contract!

Successful candidate will provide a single point of contact for customers and users on a daily basis for all IT requirements and direct call routing to support teams and escalating where needed.

You will be troubleshooting problems via telephone and provide guidance for computers, software and electronic equipment. Also, you will be offering high quality client interactions, taking part in driving industry best practices within the team and working globally.

Skills required-

  • Customer service background
  • Ability to multitask
  • Previous IT support experience
  • Windows experience (ideally working on Windows 7)

If you have only 1st line service desk experience then get in touch with me!

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