1st Line Support Technician
Platinum Motor Group - Meridian Motor Park, Trowbridge, Wiltshire, BA14 0BJ
The Platinum Group is a highly successful automotive retailer operating dealerships within the Bath, Wiltshire and Somerset areas. We have been in operation for 44 years and the key to our success is our people. We want highly motivated individuals and in return we offer a great package and a great career.
We are looking for a 1st/2nd line IT Technician to assist our IT Manager with the day to day IT requirements for our business. You will have a good working knowledge of Microsoft Operating systems; Microsoft Office, Wi-Fi technologies, Lan and Wan configurations and network cabling is essential for this position. General knowledge of Ipad, Iphone and Android based tablets/phones would be advantageous. You will have experience in:
- Upgrading PC's hardware and software
- Monitoring an email server and back up systems
- Configuration of PC's, network switches/routers, printers and fax machines
- Running and maintaining a helpdesk facility
- Resolving IT issues remotely or resolving IT issues on site
This is a varied and challenging role and would ideally suit someone with at least 2 year's experience working within an IT environment. You will have the ability to work on your own initiative as well as part of a team. You will be able to take ownership of differing IT problem solving from initial logging to completion. This position is both office and field based so a driving full driving licence is essential. Working hours are 40 hours per week, Monday to Friday.
We offer 22 days holiday, plus bank holidays. Rising to 28 days based on time served with the Company.
If you are a hard working individual, like a friendly environment and want a great benefits package then please apply.