Sales Advisor

Up to £20157 per annum
28 Mar 2019
25 Apr 2019
Recruitment Genius Ltd
Public Sector
Job Level
Contract Type
Full Time
Sales Advisor

£20,157 basic + bonus

37.5 hours per week

(Shift pattern will be Monday to Thursday 12pm-8pm and Friday 9am-5pm, occasional weekend working will be required with an alternative day off during the week)

Would you like to join the UK's largest personal insolvency organisation?

Over the past 12 months, they have surpassed their competitors in terms of growth and business acquisition. As they continue to grow they are looking for enthusiastic individuals who would like to build their career within a market leading financial company.

In this role you will be responsible for the first stage of assessing a client's viability for a formal solution via telephone, you will then pass to their Customer Account Managers who will further discuss the debt solutions available. You will ensure that the highest level of customer service, compliance and productivity is delivered, whilst achieving your weekly and monthly sales targets.

Key Responsibilities:

- Managing warm leads from clients in financial difficulties
- Completing Insolvency Practice checklists
- Completing initial telephone calls to assess case viability
- Adhering to call scripts
- Assessing cases against set Criteria
- Dealing with Vulnerable Clients
- Advising on financial solutions
- Effective questioning to Clients
- Focus on best practice (Industry regulations)
- Generating leads in accordance with the performance targets set individually and by department by the Company, whilst maintaining the required compliance
- Ensure client's best interests are met at all times and integrity, compliance, and case quality is met and adhered to
- Ensuring all existing and potential client data obtained by way of day to day activities is recorded in the relevant Company systems and GDPR legislation is adhered to
- Ensuring all Company processes and policies are adhered to
- Any other duties as required

Skills and Knowledge/Personal Attributes:

- Have a track record of success in the achievement of targets and KPI's within a highly targeted environment
- Have experience within a fast-moving and customer focused environment
- Have a caring nature as the role involves dealing with vulnerable clients
- Be a natural people person, with energy and passion for what you do, who loves achieving target and achieving success
- Proactive, flexible and have the ability to adapt to the changing business needs
- Be able to work to deadlines; prioritise work to meet our commercial needs
- Have excellent attention to detail
- Ensuring you keep up to date trends within the industry
- Maintaining daily communication within departments
- Can do attitude
- Strong communication, interpersonal and influencing skills
- Have excellent stakeholder management skills
- Have excellent IT skills and experience of sales software
- Be self-motivated and organised and a natural 'roll your sleeves up and get on with it' person
- Have flexibility regarding hours of work

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