Hospitality Tutor

Recruiter
Zenith People
Location
Newcastle Upon Tyne
Posted
03 Mar 2019
Closes
31 Mar 2019
Sector
Education
Contract Type
Permanent
Hours
Full Time
Provide excellent teaching and learning of hospitality/customer service and employability skills sessions and support the raising of standards in accordance with the aims and strategic objectives of the organisation.

Responsibilities

* To deliver high quality hospitality, customer service and employability sessions (accredited and non-accredited) using methods that will stimulate learning appropriate to learner needs and the demands of the course.

* Liaison with employers (where needed) on the development of pre-employment training programmes to satisfy employer requirements and add value to learners.

* To support the achievement of contractual targets for learner retention and success rates.

* To complete attendance registers and reviews in line with processes.

* Monitor learner progress to ensure learning continues and learners achieve in a timely manner.

* Seek feedback from learners on learning support materials in order to review and improve the service and learning experience.

* Ensure systems and processes are followed and are in line with contractual deadlines.

* To provide effective IAG to support learner progression.

* Provide feedback to learners during reviews on progress

* Deliver outcomes in line with current KPI’s and business performance targets.

* Promote safeguarding, British values, prevent, numeracy and literacy within all sessions.

* Administrating and completing paperwork associated with programme delivery within required timescales.

* Promote and monitor equality and diversity in all aspects of the role and record issues that may arise.

* This job spec does not represent an exhaustive list and role holders may be asked to carry out additional duties as reasonably requested.

Person Specification

* Recent experience in the delivery and assessment of accredited qualifications in the field of hospitality, customer service and employability and career development.

* Vocationally qualified to level 3 or above in hospitality and customer service.

* Relevant occupational experience in a hospitality and customer service environment

* Level 4 teaching qualification or above

* Recognised Assessor award: D32/D33, A1, TAQA or CAVA.

* IAG level 3 or above

* GCSE Grade C Maths & English

* Excellent written and verbal communication skills.

* Experience of unsupervised working and using own initiative.

* The ability to work in a target orientated environment and achieve required measures of success and quality.

* An understanding of different learning styles and how to differentiate through various teaching methods.

* Ability to motivate self and learners.

* Willingness to work flexible hours and locations as required.

* Flexible, committed & enthusiastic.

* Driving licence.

By applying for this opportunity, you agree that Zenith People LTD may share your details with end client at shortlist stage

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