Application Support Specialist

Recruiter
EF Recruitment
Location
Berkshire
Posted
23 Mar 2019
Closes
31 Mar 2019
Contract Type
Permanent
Hours
Full Time
Our client is a dynamic SaaS company specialising in Media and Publishing solutions installing digital, mobile and print related publishing software and systems to companies around the world.

They are now seeking an Application Support Specialist to be based at their UK headquarters near Reading

Experience

• Knowledge of Publishing (Editorial and Content Management) Industry, including new media an advantage

• Knowledge of Installing software packages and systems

• Working knowledge of the following: SQL*Server and/or XML, HTML,IIS, Indesign desirable

Responsibilities

• Installing software packages/systems

• Ability to translate customer requirements into efficient, productive working solutions

• Carry out Training courses on new products at all levels from super users through to end users.

• Able to travel and spend periods of time on customer sites during installations and upgrades

• Assist the Helpdesk desk with customer support calls

• Assist with testing of new releases of software

Benefits

* 30 days holiday per year (including bank holidays), increasing to 33 days after 5 years, and 38 days after 10 years

* Private Medical Plan after one year

* Company Pension Scheme

* Salary Sacrifice arrangements where available

* Free office-based car parking.

* Free gym membership

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