E-commerce Merchandiser

Recruiter
Cast UK Ltd
Location
Lancashire
Posted
23 Mar 2019
Closes
27 Mar 2019
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Role Title

Ecommerce Merchandiser

North West

Up to £23,000

Role Profile

Our client, an established retail business, is looking to appoint an E-commerce Merchandiser to join their close-knit and friendly head office team based in the North West. Working as part of the marketing team, you will take responsibility for all aspects of online merchandising, ensuring that all categories, across all channels are accurately represented and remain up-to-date. Utilising your strong analytical and problem-solving skills you are able to analyse data quickly and accurately to identify ways to improve the customer journey and drive overall business growth. This position will suit someone with a background in who is keen to take on a wider remit of responsibility whilst assisting in the management of two Web Assistants. Cast UK have placed a number of people into this business over the years and the feedback from them has always been positive and that they enjoy working there.

Responsibilities

* Manage all pages across all websites, ensuring that all products are displayed in the right way, making it easy for the customer to discover and desire

* Provide a smooth user experience by ensuring that products are categorised correctly, enabling the customer to find the relevant product quickly; maximising conversion - every click counts

* Ensure that all pages are effectively merchandised, identifying best sellers, key trends & stories

* Responsible for the accuracy of all aspects of product, including set up, pricing, categorisation, ranking, upsell / cross sell online

* Improve existing product listings and drive new product launches

* Optimise web conversion, through product availability, working closely with the Merchandise team

* To manage and execute all trading and promotional activity on time

* Carry out daily reviews across all websites, checking product information, categorisation & placement is correct and set out in a logical way to the customer – correct where necessary

* Own & manage the critical path relating to all seasonal & sale launches; from planning, preparation, set up, pricing, & testing

* Liaise with all key stakeholders to ensure that all information required for launch is provided on time in order to achieve “go live” date

* As the main contact for all online merchandising queries, action & allocate as necessary and ensure all queries are resolved within an agreed SLA

* Supervise & plan the workload with the 2 x web administrators within this team

* Initiate and set up weekly reports, capturing relevant KPI data which in turn will assist in improving customer proposition, journey & conversion and to drive sales & margin

* Using data captured, test and review online behaviour which will drive performance

* Monitor the market & fully understand trends, gaps and opportunities in order to optimise listings, increase traffic and improve conversion

Skills & Experience

* Experience in Merchandising, preferably online however those with core merchandising experience and a desire to develop skills / knowledge around online will be considered

* Good IT skills, particularly Microsoft Excel

* Experience using analytic tools such as google analytics is preferred but not essential

* Exceptional organizational and time management skills with an ability to manage multiple projects, prioritize workload and achieve deadlines

* Strong written language skills with meticulous attention to detail

* Confident, with the ability to work cross functionally

* Highly analytical, commercially astute and numerate

* Strong inter personal skills with an ability to influence stakeholders

* Good communication skills, a proactive approach and a “can do” attitude

* Customer oriented

* Due to the location of the business you will need to drive / own a car as it is not near any transport links, there is however free parking available

Client information

Our client is an established retail business based in the North West

Remuneration

Up to £23,000

About Cast UK

Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit (url removed)

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