Application Support Analyst

Cathedral Appointments Ltd
23 Mar 2019
31 Mar 2019
Contract Type
Full Time
We are seeking an experienced IT professional to join a global business based in Exeter. The main purpose of the role is to provide IT support to the business’s core applications, such as ERP, EPOS, SharePoint, CRM and Microsoft Office. They are currently in the process of implementing a new ERP system (Dynamics NAV) so this is a great opportunity for someone who is also looking to develop their project support skills.


* Responding to tickets raised by the company’s helpdesk system

* Primary technical resource for the Dynamics NAV project

* Attend all Dynamics NAV project meetings

* Ownership and progression of assigned support tickets within agreed SLA timescales

* Application support for the companies chosen platforms

* Maintaining active directory

* Performing bulk data uploads and updates to ERP and CRM


* Experience working with ERP systems, ideally Dynamics NAV

* Previous experience working within an application support role

* Knowledge of the following applications would be highly beneficial

* Integrated EPOS

* Microsoft Windows

* Microsoft Office

* SQL Server Management Studio and Relational Database concepts.

* SQL server and the TSQL language

* CRM Applications

* The ability to work to tight timescales

This is a fantastic opportunity for an experienced IT support professional to join a global Exeter based business on a permanent basis. If you have experience working with Dynamics NAV or other ERP systems please apply today.

Keywords: Dynamics NAV, ERP, EPOS, CRM, IT Support, Application Support Analyst, IT support Technician, 2nd Line, SQL, BI Reports, Permanent, Full Time, IT Engineer, Exeter jobs, Permanent jobs

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