Head of Transformation Delivery

Recruiter
M&G Prudential
Location
Stirling
Posted
22 Mar 2019
Closes
27 Mar 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Working with M&GPrudential as a Head of Transformation Delivery means becoming part of a brand with a global reputation and an exciting vision: to become the best loved and most successful savings & investments business. The forthcoming planned de-merger of M&GPrudential from the Prudential Group PLC provides a terrific opportunity to create a truly international and integrated savings and investments firm. A firm built on a rich and long history and with a commitment to an innovative future centred on the needs of customers and clients. There is a genuine opportunity to drive competitive advantage with value creation through the formation of this new organisation. If you're inspired to join us, and have the necessary qualities, then this could be the opportunity you've been looking for. The Role: An exciting opportunity has arisen for a Head of Transformation Delivery to join our Transformation and Innovation Team within Customer Savings and Investments. The Customer Savings & Investments business (CS&I) have entered into a new partnership with a third party provider that will radically transform the provision of IT services to the CS&I business and customers with the vast majority of resources being owned and managed by the third party. There is a massive digital enablement ambition as part of the CS&I transformation putting self-service capabilities in the hands of its customers, advisors and trustees while providing the latest toolset to the operations when they deal with the customers. CS&I require a Head of Transformation Delivery to manage delivery of its transformation objectives. This will include programmes, product and propositional changes as well as regulatory commitments in a way that improves customer outcomes alongside embedding the compliance by design through these deliveries. Key Responsibilities: A key leader within the overall CS&I business driving the transformation as we move to being a more adaptive digital business. Work in collaboration with the wider Transformation and Innovation team to re-imagine and design the technical and operational capabilities for the overall CS&I business. To ensure that the customer is at the heart of our thinking and that the solutions and innovation deliver the required outcomes. Ensuring that the correct commercial mind-set is applied to every issue, opportunity and solution. As a leader of Transformation we need to ensure that we are delivering value for money for the customer, shareholder and the company. Lead the Partnership delivery model with our third party partners, working in collaboration by building relationships which breakdown the old customer / supplier mind-set. Developing a "one team" environment between Prudential, Diligenta and our wider partners. Provide leadership to wider CS&I business as we move through the Transformation journey. Moving away from a command and control project management environment this role will work in collaboration with the business leads and journey owners to identify, design and delivery innovation and change in a safe and controlled environment. Ensuring that we work in collaboration with the wider M&G Prudential business to ensure that our overall Transformation agenda is aligned and that we understand shared opportunities, potential dependencies and that we proactively manage areas of conflict. As part of the extended leadership team this role will responsible for ensuring we maximise the capabilities within the core Transformation and Innovation team. Help lead the development of a capability that is able to flex to the changing needs of our customers and business. You will have: Significant experience of managing change through a third party partnership model, working with a distributed team model across locations and time zones Experience of leading business transformation / business process re-engineering, working to help key stakeholders through the design and implementation of change Commercial experience not only around cost to deliver but also the ability to anticipate and monitored future operational run cost across an organisation and identify, track and manage realisation of benefits Stakeholder management capability up to an executive level with the ability to manage and influence a wide range of stakeholders on multiple initiatives. Be seen and respected as an expert in the field of Transformation and Innovation delivery Proven leadership ability and/or relevant professional qualification (ie degree, MBA etc) Expert level knowledge of industry best practice, good network/links with external bodies and individuals on the same field Detailed knowledge of Financial Services products, systems and distribution methods Understanding of the Statements of Principle and Code of Practice Working knowledge of life and pensions products, markets and competitors Working knowledge of financial services regulatory and legislatory frameworks Detailed knowledge of project constraints and complexity Detailed knowledge of risk management principles and their impacts on projects Detailed knowledge of project methodologies, planning processes and technique People who work at M&GPrudential agree that ours is a great place to work with a brilliant team spirit. It's also an innovative, high-performing, commercial environment that's totally focused on customers. As an M&G Prudential colleague you'll get all the support you'd expect, including full training and professional development. You'll receive a competitive salary and reward package. And in a fast-changing world, you'll join an organisation that's leading the way in helping customers achieve their long-term financial goals. M&GPrudential is committed to a diverse and inclusive workplace. Our role as an employer is very simple - to provide the right environment for talented people to do their best work, by respecting, understanding and valuing individual differences. We welcome applications from individuals who have taken an extended career break, and we are willing to consider flexible working arrangements for all of our roles. Recruiter: Greg Modlin Location: Stirling or Reading Closing Date: 11 April 2019

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