CRM Front End Developer
Want to work for a small, dynamic, integrated marketing agency; where we believe hard work, gets reward? Our client has been trading for over 20 years’ working for some of the world’s largest brands; Mercedes-Benz, Sony, Ford Motor Co., Yamaha, Michelin, Lamborghini to name a few. As part of a close-knit team you will be involved in a fast-paced, creative environment, where quality is key. You will be able to demonstrate knowledge and experience in using CRM to deliver tangible results. Therefore you will possess strong analytical skills and a passion for understanding customer journeys. Duties: Working with HubSpot CRM platform structure and architecture ensuring it works seamlessly and captures all required information at critical points in the customer life cycle Planning and delivering CRM strategies for a wide range of clients encouraging customer retention and customer loyalty Customer journey mapping analysing touch points with our client's organisation and maximising commercial opportunities Working closely with our client stakeholders to ensure the CRM works effectively for all aspects of the marketing communication mix Overseeing direct communications with customers through CRM Monitor and maximise customer lifetime value strategies ensuring maximum profitability Ensuring the database is segmented effectively for targeted marketing activities Overseeing the migration of all direct communications to lower cost mediums such as SMS and email Developing testing strategies for all aspects of the CRM to ensure the most effective approach for the company and its products Background: Extensive experience in direct and digital marketing Strong background in customer acquisition, re-engagement and retention strategies Degree educated with a minimum of a 2.1 ideally from an IT or related degree A confident and articulate communicator capable of inspiring strong collaboration in an organisation We live by Research, Concept and Deliver! …like to be rewarded accordingly for your contribution to the agency’s success. You must live within a 45-minute commute of MK3 6DP for a suitable work/life balance. Come and join the small and beautifully formed family. Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your CV and application for this role will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion. We hope you will apply for future roles that we advertise regularly on this website. However, to keep up to date with all our recruitment activity, please follow us on Twitter, like us on Facebook and check out our vacancy page on our website. Smart Moves Recruitment is an Equal Opportunities Employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.