IT Apprentice in Westcroft MK4

Recruiter
QA Apprenticeships
Location
Milton Keynes
Posted
17 Feb 2019
Closes
05 Apr 2019
Contract Type
Permanent
Hours
Full Time

Employer description

Elevenology is a leading education and tuition provider in Milton Keynes.

Our role is to provide high quality tuition through excellent teaching and outstanding materials, which support the progression for each student.

We want someone who is...

Hobbyist, someone that self teaches and builds their understanding in their chosen subject Thrives in a hands on environment Able to work well as part of a team as well as on their own Can give examples of their strengths and knowledge Self-starter Able to follow instructions and complete tasks

Job Details:

Job overview:

Here, you will complete a Level 3 Infrastructure Technician Apprenticeship and learn valuable skills and experiences.

Main role:

To maintain IT applications Data entry Setting up customers on appropriate IT systems Branding Word documents and uploading these Day to day office admin Knowledge of Word/Excel would be useful Dealing with Customers over the phone and dealing with IT related queries Liaising with external suppliers to resolve issues 1st level support and IT system administration activities Supporting users and troubleshooting user problems, tuning workstations, patching workstations and software changes

Desired qualities, skills and experiences:

Ability to be a great communicator (face to face and over the phone) Logical thinker Good analytical and problem solving skills Up-to-date technical knowledge Good interpersonal and customer care skills Good accurate records keeping

Desired qualification requirements:

5 GCSE Including Maths and English Any previous IT related experience/skills

Working week:

5 days per week,

Monday – Friday,

30 - 40 hours per week, [all details will be confirmed with the employer]

Salary:

£11,500 per annum

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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