Customer Service Manager

Recruiter
On Target Recruitment Ltd
Location
Leicestershire
Posted
20 Mar 2019
Closes
31 Mar 2019
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
The Company:

Customer Service Manager

Global leader within the tyre industry
Household brand with extensive market share
Excellent opportunity for personal and career development
As the Customer Service Manager you will have the opportunity to grow and progress within the role and gain more responsibility

The Role:

Customer Service Manager

As the Customer Service Manager you will initially be managing a team of 4 Customer Service Representatives with a view to possibly progressing and managing across 2 branches in the future.

As the Customer Service Manager you will be managing a team who are responsible for collecting orders from customers and the sales team, in putting orders on the system, dealing with enquiries, late deliveries, supplier queries etc...
You will also look after some major OEM Key Account clients.
You will need to stay on top of stock levels, issues with ERP systems, order management systems etc...
You will also help in activity forecasting, stock replenishment, dealing with logistics, also some office management, stationary orders, utilities etc...
The role is mainly office based with some travel/joint visits.

The Ideal Person:

Customer Service Manager

As the Customer Service Manager you will need to be confident with managing people, systems and ERP systems etc...
Ideally you will come from a Customer Service Management background; in ANY INDUSTRY (DOES NOT HAVE TO BE ENGINEERING SPECIFIC)

Experience within Tyres, Logistics, Manufacturing or Service will be considered
You MUST have extensive experience with ERP systems such as M3 or SAP
Ideally a qualification within business, logistics, engineering or similar though time served considered
MUST have management experience

Consultant: Jordan Nylander

Email:

Tel no. (phone number removed)

Candidates must be eligible to work and live in the UK.

About On Target

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally

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