Customer Success Manager

Recruiter
Flexera Software
Location
Maidenhead
Posted
20 Mar 2019
Closes
30 Mar 2019
Contract Type
Permanent
Hours
Full Time
Customer Success Manager The Customer Success Manager (CSM) is the designated point of contact for personalized management of operational-related issues for a select group of customers. The CSM serves as the personal account manager for the entire customer organization, focused on supporting the use of Flexera Software products and acting as a liaison between the customer and Flexera Software. Responsibilities: · Hold status meetings with customer to answer questions, review open items, and solicit and prioritize issues / enhancement requests · Communicate release notifications and other Flexera Software information to the customer · Serve as the liaison between the customer and Flexer ...

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