AMC Securities Officer

Recruiter
Lloyds Banking Group
Location
Andover
Posted
20 Mar 2019
Closes
27 Mar 2019
Sector
Retail
Contract Type
Permanent
Hours
Full Time
End Date 2 April 2019 Please note, this vacancy will close at 00:01am on the specified closing date rather than 11:59pm. Please ensure all applications are received before 00.01am on the specified closing date. Salary Range £18,054 - £20,060 We support agile working - click here for more information on agile working options. Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary Deliver a first class end to end lending customer journey, effectively manage client cases across various work streams with and a full detailed understanding of multiple security types and tasks, evidencing a proven competency and ensuring the correct use of legal documentation. Excellent planning and organisational skills are essential in ensure as well as direct liaison with Relationship Managers and solicitors both oral and written to ensure delivery against client and business needs enabling the cost effective running of our business. Job Description • Management of a variety of SME/RBB security types through both personal case management and with the ability to support the team workflow, using your own judgement as to when cases require escalation. • Support the delivery against client centric measures through the accurate reporting of core data. • Drive your own up skilling to achieve competencies relevant to your work stream in line with the current matrix. • Deliver a first class end to end lending customer journey by understand current business priorities and plan daily/weekly deliverables to meet client and business needs to enable the cost effective running of our business. • Support the reduction of Right First Time by recognising inconsistencies with requests from the network and react to mitigate possible delays for the client. • Daily liaison with Relationship Managers and solicitors to ensure a swift delivery for the client, excellent knowledge of policies and procedures will be required to support communication. • Ensure personal adherence to relevant risk policies and frameworks and identify, escalate and mitigate emerging risks as appropriate. • Utilise the support of Senior Case handlers and Team Managers where a case may be deemed complex • Demonstrate core Lloyds Banking Group values and behaviours as an active team member, keeping things simple, putting the customer first and making a difference together. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

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