Mortgage Business Assessor

A&B Swindon Recruitment Limited
16 Mar 2019
31 Mar 2019
Contract Type
Full Time
Job Title - Mortgage Business Assessor

Main functions of the job

To assess the suitability of advice of Appointed Representatives across Mortgage and Protection business lines. You will report directly to a team leader. There will be a process of structured 1:1s that will be held to discuss all areas of responsibility and personal performance.

Main Accountabilities

The role holder is accountable for ensuring that their own checking is performed in accordance with the above policy in an accurate, effective and fair way. They also have a shared responsibility (through peer review) for ensuring that these standards are also applied by their colleagues in the team.

Key Activities


* Review the client files within the agreed criteria to the appropriate standards and in accordance with the current Insight checklists

* Record the results of the assessment accurately and concisely.

* To achieve the agreed number of advice checks and peer review checks per day.

* To be a positive role model, committed to embedding the Outcome Based Principles

* To provide courteous and consistent support to advisers and supervisors to improve quality.

* Working effectively with the appropriate Operations, Distribution and Compliance teams to improve advice quality across the Network.

* Ensure SLAs are achieved

* Escalation of Exceptions and Trends

* Timely reporting of potential breaches and rejects


The following qualification is essential:

* CEMAP 1,2 and 3

The following qualification is desirable:

* CEFA / Full FPC

* Diploma


The following experience is essential:

* 3 years in Financial Services in either a Business checking, T & C, Adviser, Para planner role.

* Dealing with difficult customer situations


Knowledge of the following is essential:

* ICOB and MCOB product and sales process

* ICOB and MCOB regulatory requirements

* TCF - Data Protection - Anti Money Laundering

Hours 9.00am to 5.00pm Monday to Friday

Salary upto £25,000 + Benefits + Bonus

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