Operations and Facilities Assistant

£18000 - £22000 per annum
19 Mar 2019
16 Apr 2019
Recruitment Genius Ltd
Public Sector
Contract Type
Full Time
This company is a tech hub, a rapid start up facility and the innovation centre of MediaCityUK. Their role is to attract early stage tech businesses and accelerate their growth. Their environment is fast paced and dynamic and they house over 100 tech companies that employ over 500 people. They provide co-working and office space, they have the largest privately owned UX labs outside of London, an Eagle labs rapid prototyping facility as well as a business lounge, 200 seat conference facility, several meeting rooms and screening room cinema.

The team operate the facility & are heavily engaged with the resident companies, supporting them to grow rapidly. They deliver a range of programmes including accelerators and incubators to help drive business growth. This company is also a centre of knowledge, and the venue of many industry meet ups and events.

This is a key role to help the smooth running of the building and events, and to ensure all their tenants, partners and visitors have a great experience here. This role will work closely with their Finance, Business Services and IT teams.
- Oversee the day to day management of all facilities related activities including building excellent relationships with their landlord, service providers, & contractors
- First point of contact and respond to all building and facilities related issues
- First point of contact and respond to all tenant issues
- Provide general support to all visitors
- To manage any facilities related projects, liaising with relevant individuals to ensure all requirements are understood and completed on time
- Answer & direct phone calls
- Work with their Business Services team to on-board new tenants and partners
- Work with their Business Services team to ensure efficient organisation and delivery of events including their monthly Huddles
- Maintain & replenish office supplies across the building
- Organise and co-ordinate team travel arrangements
- Maintain the condition of the building and arranging for necessary repairs
- Keep up to date with office health and safety requirements and ensure their policies are up to date and adhered to
- Work with their Head of Technical services to support the management of access control and physical building security requirements

Person Specification

- Good organisation and planning skills
- Good critical thinking and problem solving skills
- Strong communication skills
- Strong team player
- Ability to adapt to different tasks
- Ability to manage multiple projects at one time

- Recognise the challenges and opportunities that come with working for a tech hub and innovation centre
- Experience working in a tenant and co-working environment
- Experience managing events
- Experience in building and facilities management

Salary range 18-22K based on experience

Excellent employers pension contribution

26 days annual leave plus 8 bank holidays

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