Desktop Support Engineer

Recruiter
ECS Resource Group Ltd
Location
Preston
Posted
17 Mar 2019
Closes
29 Mar 2019
Contract Type
Permanent
Hours
Full Time
The ECS Resource Group are working with a global supplier of IT Solutions to source a Desktop Support Engineer. Successful candidates will be floorwalking a busy office and troubleshooting a variety of issues that user may come across.

1st /2nd Line User Support experience (Telephone, Walk-out and Floor Walking/Deskside)

• Triage and resolution of support tickets and service requests

• Tasked with sorting the backlog of tickets

Required skills (to a support level)

• Strong customer service skills

• Office 365

• Windows 10

• Microsoft Surface Technologies

• Citrix (desirable)

In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - https://(url removed)/work/flexible-application-process

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