1st/2nd Line Support Engineer
Role- 1st/2nd Line Support Engineer Location- Farnborough Term- Permanent Salary- Up to £24,000 per annum I am looking for a 1st/2nd Line Support Engineer to join a well known business based in Farnborough. This is a great opportunity for a 1st/2nd Line Support Engineer to join a busy company that can offer training to help develop your career, gradually building your responsibilities up into areas you may not have worked in before. As the 1st/2nd Line Support Engineer, you will play a vital part in supporting a private client base whilst logging and escalating all issues when needed. On top of this you will be hardware issues and participating in the instillations of systems. If you have previous experience as a 1st Line Support Engineer or an educational, IT background with customer service experience, I would love to hear from you! The 1st/2nd Line Support Engineer will have some the following attributes: •Experience working with Windows operating systems •Experience working with Office 365 and Exchange •Experience working with Active Directory •Experience Troubleshooting to resolve issues •Knowledge of networks- LAN/WAN would be beneficial •Understanding of virtualisation technologies •Self-driven with a strong passion for IT As the 1st/2nd Line Support Engineer your main duties will include: •Support clients remotely over email and phone •Troubleshoot to help resolve issues •Log any issues on the data base, resolve it to the best of your ability and escalate when necessary •Assist in IT projects •Participate in new technology roll outs •Fix any hardware and install operating systems •PC builds As the 1st/2nd Line Support Engineer your benefits will include: •Up to £24,000 salary •Pension Scheme •Strong holiday package •Career training and development with support along the way If you are interested in this 1st/2nd Line Support Engineer position based in Farnborough, please apply with an up to date CV to firstname.lastname@example.org.