Settlements/Payments Analyst - SWIFT (Banking/Finance)

Recruiter
Pontoon
Location
London (Greater)
Posted
15 Mar 2019
Closes
31 Mar 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Settlements / Payments Analyst

Bromley

6 months

Overview

EMEA Investigations is responsible for handling post settlement payment investigations raised from various sources in relation to any product handled or processed within the payment processing teams. This is an excellent opportunity for the successful candidate to gain a solid understanding of the various clearing systems and investigation procedures used. We deal with a number of different currencies also and must abide by the relevant currencies’ scheme rules and formatting requirements. The role will involve handling enquiries raised by our clients either directly using SWIFT or Transaction Investigation, and also through the Global Client Services team.

Skills:

* Good communication (both written and verbal) and excellent interpersonal skills

* Good team player, enthusiastic and committed to learning

* Strong organizational and time management skills

* Payments experience

* Able to priorities, use own initiative and to be flexible

* Experience with SWIFT messaging and the various payment platforms (BACS, CHAPS, SEPA, TARGET).

* Able to express his/her own ideas and make suggestions to improve processes / gain efficiencies.

* Knowledge of Excel, Word, Outlook an advantage

* Ability to learn quickly and to retain those skills

* Pro-active in identifying and resolving problems

* Ability to work under pressure, meet deadlines and to navigate change

Responsibilities:

Working and communicating closely with the team to ensure action taken on all enquiries in accordance with agreed service level agreements and procedures. Working autonomously on enquiries assigned to the operator’s individual work basket. Providing cover and assistance to other individual work baskets when necessary. Liaising with Client Delivery and Service in Bromley, local European branches and other internal business partners on a daily basis. Liaison with External banks worldwide. Providing translation services for our business partners. Direct communication with our clients via SWIFT and Transaction Investigation systems. Target driven environment, both individual and team targets. Monitoring team mailboxes. Participating in new initiatives to help drive the department forward and deliver a quality service.

TO APPLY - PLEASE REPLY WITH AN UP TO DATE CV

Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy and operates as an equal opportunities employer

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