Client Account Manager

Jenrick IT
London (Greater)
15 Mar 2019
31 Mar 2019
Contract Type
Full Time
Client Account Manager - Leading Fintech company
Old Street, City - £90k-£120k per annum base

Must have experience working for a consultancy or software/solutions provider, working with end clients in banking (ideally retail banking).

The Ideal Candidate

As a Client Account Manager you will have previous experience working as an account manager / customer success manager within a consultancy, software provider, platform provider, or solution provider, working with end clients in the banking sector. The ideal candidate will have between 5-10 years of experience operating in similar roles.

Company Description

A City based enterprise core banking platform provider going through a tremendous growth period, that provides revolutionary technology solutions to end clients in the retail banking sector.

Role Description

As a Client Account Manager, you will be responsible for managing the business relationship with the end client. Daily activities would be as follows;

- Key stakeholder communication, from technical employees through to board level.
- Internal communication across the engineering, implementation and sales teams.
- Identifying opportunities to up sell and sharing those leads with the sales team.
- Understanding of the core products both technically and commercially.
- Be the main point of contact between end client and your management team.
- Consistently ensuring you’re assisting the client to reach the end goal.
- Perform presentations, workshops and demonstrations to the end client.
- Success will be judged on client retention and their happiness with management.
- Potential growth into a Chief Sales position, managing a team of Client Managers.

Experience Required

- Previous experience working as an account manager, account director, account partner or a customer success manager.
- Experience in producing and presenting proposals and reports to end clients.
- Experience of working with an end client in the banking sector.
- Experience of building strong relationships with customers at all levels.
- Experience of producing client reports.
- Experience of successfully influencing, leading, motivating and managing stakeholders.

More details available upon application

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