Call Centre

Recruiter
Recruitment Solutions Ltd
Location
Halifax
Posted
14 Mar 2019
Closes
31 Mar 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
We are currently recruiting for a number of permanent Contact Centre Consultants for an established organisation specialising in insurance, located in Halifax.
What does the role involve?
The Contact Centre Consultants will be working within the Direct Operations team, the role is telephone based, but it is important to clarify these are NON SALES roles, you are NOT targeted, and you will be working within an INBOUND call centre, handling INCOMING calls.
It is also important to confirm this client offers amazing working conditions, all within a very supportive environment, where ongoing training is provided.
What experience is required?
We are therefore searching for individuals who enjoy working within a fast paced environment, with experience either relevant to the role, or indeed transferable skills that can be adapted, together with a passion for learning and developing, whilst at work.
Our client works to the principles of Treating Customers Fairly, or basically, as you would wish to be treated and places a huge emphasis on delivering in terms of customer care.
In addition, you will require exceptional communication skills and must enjoy working within a team environment.
Hours of work:
36.25 hours per week, ie. 7.25 hours per day, Monday to Friday.
Salary:
Starting salary £15.5K per annum.
Education:
In general, we would be looking for minimum GCSE grade C or above in Maths and English.
If you would like to be considered for this call centre position, then please send an up to date CV and ensure it’s completely up to date.
Please note that because this role falls under the Financial Conduct Authority, all job offers will be subject to basic screening by the company, at no cost to the individual.
Recruitment Solutions (Folkestone) Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms & Conditions, Privacy Policy and Disclaimers which can be found on our website

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