Customer Service Advisor

Brooke Harrison Recruitment
14 Mar 2019
31 Mar 2019
Contract Type
Full Time
Based in the heart of Horwich, where staff and customers are at the heart of everything they do! Our Client is the market leader in their field and is going through a sustained period of growth! As the largest independent secured loans broker in the UK they have won numerous industry awards, investing heavily in staff, development and training.

As an customer service advisor you will benefit from a basic salary of up to £18k + up to £400 pcm in bonus.You will handle warm leads and NEVER make any cold calls.

What were looking for?

Experienced call centre agents working within any of the following roles :

Life Insurance, Pension, Critical Illness, Mortgage Adviser / Advisor, Pension Adviser / Advisor / Banking or other Financial Background Experience as a Sales Advisor, Sales Executive, Contact Centre Agent, Call Centre Agent, Contact Centre Advisor, Contact Centre Advisor, Lead Generator, Telesales or similar.

About the role

* You will be responsible for inputting all new finance enquiries into the database, arranging calls to schedule suitable appointments for our financial advisers.

* You will need to be a team player and liaise with the rest of the mortgage team to ensure operations run smoothly. You will be working in a busy, fast paced environment within a regulatory framework and delivering excellent customer service to all customers.


A rotating Shift pattern as follows :

1 week Monday 9am-8pm Tues, Weds, Thurs 9am-5:30pm Friday 9am - 5pm

2nd week Monday 9am-8pm Tues, Weds, Thurs 12pm-8pmFriday 9am-5pm

1 in 5 Saturdays 9:30am-2:30pm

What can we offer you?

* Vibrant and energetic work environment


* Will fund CeMap qualification

* 22 days holiday entitlement-Rises to 25 through length of service (Excluding Bank Holidays)

* Secure Free Parking

* Full 121 intense training programmes.

* Great acess by public transport

* Bright, Spacious Offices

* Contributory Pension Scheme

* Length of Service Holiday Bonus:

* Bupa Medical Insurance.

* Busy, Social events calendar


Best bits about the company?

* Established for over 17 years

* Exclusive deals enabling you to offer the best products in the market

* Modern, bright expanding offices

Unfortunately, Brooke Harrison Recruitment can only respond to candidates that meet the minimum criteria for the role. If you have not received a response from Brooke Harrison Recruitment within 3 working days, please assume that in this instance your application has been unsuccessful

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