Credit Controller

Recruiter
Interserve FM Ltd
Location
Dudley
Posted
14 Mar 2019
Closes
31 Mar 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Credit Controller

Role Purpose

Maintain an effective and professional credit control system for the company minimising risk to the business and ensuring client relations are preserved.

As a member of the finance team within our Finance Operations Centre (FOC) you will have an instrumental role in supporting and developing the finance operating model, finance business processes, ERP platform and FOC in providing core accounting and finance processing services.

Responsibilities

* Contact clients before balances become overdue to confirm payments.

* Responsible for ensuring that all outstanding balances are collected within the agreed payment terms.

* Contacting clients that are overdue on a persistent basis until payment has been received.

* Advise the Credit Manager of potential risks with clients defaulting on payments.

* Deal with client queries and respond in a timely manner.

* Work closely with the Operation Managers making them aware of any issues with payment and to request assistance when needed.

* Work closely with the billing team to ensure all queries are resolved. Reconciliation of key accounts may be necessary.

* Where required create legal pack to allow the Recovery team to initiate legal proceedings to ensure outstanding debts are bought to a satisfactory conclusion.

* Ensure all actions relating to credit control; calls/payment promises/disputes are recorded on the Collection tool (On Guard).

* Self manage expectations and targets set by Credit Manager.

What we are looking for

* Proven experience within a Credit Control function.

* Working with accounting systems and a knowledge of how the sales ledger functions.

* Demonstrate a proactive approach to delivering excellent customer service to stakeholders.

* Strong team player orientation - cooperative and willing to assist others.

* Proficient IT skills including MS Word, MS Excel and MS PowerPoint, and comfortable with numerical reasoning; experience of working with Excel Pivot Tables, Lookups & Macros).

* Engaging communicator demonstrating influencing skills and an ability to adapt approaches to differing audiences.

* Well organised, with the ability to multi-task, prioritise and manage competing demands.

* Maintains effective work behaviour in the face of setbacks or pressure - remains calm and in control of themselves.

* Excellent attention to detail and accuracy.

About the company

Interserve's vision is to redefine the future for people and places. We are one of the world's foremost support services and construction companies, operating in the public and private sectors in the UK and internationally. We offer advice, design, construction, equipment, facilities management and front-line public services. Interserve is based in the UK and is listed in the FTSE 250 index. We have gross revenue of £3.6 billion and a workforce of 80,000 people worldwide.

Additional information for internal applicants

Please ensure that you discuss your application with your current line manager before formally applying. Please note that internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured

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