Field Operations Manager

Recruiter
Allied Lifts Ltd
Location
Manchester
Posted
03 Mar 2019
Closes
31 Mar 2019
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Responsibilities
* Service, maintain, all company clients equipment as contracted and within time allowed.
* Supervise all field staff and subcontractors (promote good work ethics) on day to day field activities eg Service, call outs, repairs, mods and new lifts.
* Troubleshoot and fault find electro/mechanical faults as escalated from field engineers this may require communication with specialists.
* Liaise directly with all clients and sites on all field work aspects and scheduled works.
* Provide technical reports as required on all sites on all field work aspects.
* Carry out site surveys and conditional reports.
* Use initiative to improve maintenance/service tasks/times/procedures.
* Flexibility in the position will include additional hours to meet responsibilities.
* Ordering/identifying parts and technical discussions with suppliers
* Identify, promote and quote upgrade/modernisation and planned T&M repairs to monthly targets from field reports and surveys, also promote service sales opportunities.
* Plan all field schedules of work to meet KPI’s and within cost restraints.
* Conduct weekly field meetings (office), Toolbox talks, progress meetings, H&S and training as required.
* All the above to be carried out within company procedures and policies.
* Must have good communication skills at all levels.
* Promote good customer care standards and site audits.
Education & qualification.
* Recognised lift industry apprenticeship (E.g. J-Modules, NALM, NVQ3 etc.)
* Minimum of 8 years’ experience as a senior engineer or similar role.
* Have a good working knowledge of IT systems and Microsoft office.
* Valid driving License
* CSCS Approved
* Clean CRB/CBS
* Other appropriate qualifications/training to support position
Benefits
Company vehicle (fully expensed)
Company expenses
Mobile phone
Private Health care – preferred rates
Salary - £37,000 to £42,000 per annum

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