Ecommerce Country Assistant

Recruiter
Pursuit Resources Group
Location
Braintree
Posted
13 Mar 2019
Closes
31 Mar 2019
Contract Type
Permanent
Hours
Full Time
Do you have experience working within eCommerce? Do you have a strong understanding of customer markets - ideally within the USA? Are you driven, customer-focused and looking for an exciting new challenge? We have a fantastic opportunity for you!
Pursuit Resources are currently recruiting for a Country Specialist - USA, for our client, a luxury, award-winning ecommerce company based in the Essex area. As Country Specialist, you’ll be key to the growth of the company in the US market. You’ll be responsible for the development and execution of the trading, marketing and development strategy in the USA, ensuring this region continues to show rapid growth while delivering on customer brand, satisfaction and profit targets.
Duties will include:
* Take ownership of market performance. Regular reporting on revenue orders and product performance, customer issues, competitors
* Ensure internal teams are optimised for the USA market and work with these internal teams to improve operations by:
* Collaborating with other departments to ensure the company deliver a localised experience to international customers.
* Connecting with the customer service team to ensure activities in the USA are fully up to date, as well as to support any particular queries/issues USA customers may have
* Owning and understanding the USA customer base. Who they are, what do they do, what motivates them, what interests them, what inspires them and how the company can best service their needs.
* Working with the digital product, lifecycle, content, online marketing and trading/merchandising teams to create and execute a comprehensive and integrated plan across all channels
Our client is looking for:
* Minimum 1 years' experience within eCommerce
* Experience working in retail business development for the USA audience
* Excellent interpersonal skills at all levels, including influencing, persuasion and both written and verbal communication skills
* You’re self-driven with a can-do attitude and a willingness to challenge the status quo and try new things
* You have a strong understanding of how a business operates
* You will be customer-centric and able to deliver the highest standards of customer service and experience
This is an amazing opportunity that offers the chance to have great progression, growth & the opportunity to see independant success' make a real change to the business. Our client also offers a modern, social working environment, free parking, on-going training opportunities, progression, annual salary reviews & a fun environment!
If you feel you fit the requirements for this role and would like to discuss it in more detail please contact Samantha Chambers on (phone number removed).
Pursuit Resources Group are an established recruitment agency based in Braintree, Essex. We recruit across many industry sectors within Essex, Herts, Suffolk, London and beyond. We cover both the permanent and the temporary recruitment market. For more details visit our website – (url removed) or alternatively find us on social media under ‘@pursuitgroup’. To be notified of all the latest positions please follow us on Facebook, Twitter or LinkedIn

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