Nuclear Magnetic Resonance (NMR) Business /Account Manager

12 Mar 2019
31 Mar 2019
Contract Type
Full Time
My client is a leading supplier of NMR systems and services, superconducting magnets and helium-free cryogenic systems. They are now looking for an NMR Business Manager to develop the end user service support market and provide hands-on technical expertise and technical support for the users of Bruker spectrometers. Nuclear Magnetic Resonance (NMR) Business Manager

Key Responsibilities

* Working with the Managing Director and Business Development Director to identify and enable commercial opportunities within the Bruker user base

* Establish costing models for Bruker NMR system service contracts, reactive servicing, planned and preventative maintenance, customer support and system repairs

* Create and maintain a database of potential Bruker customers/ users

* Help to build relationships within the Bruker user community

* Take responsibility for managing the Bruker NMR service team

* Represent at international conferences, as and when required

* Work with the team to help finalize the establishment of an NMR applications laboratory

* Take responsibility for the day-to-day operation of the applications laboratory

* Act as the principal scientist in developing NMR pulse sequences and experiments for potential customer

* Provide applications support for Bruker and Q.One systems

* Host visits from potential Bruker and Q.One customers

* Customer training, maintenance, fault-finding and technical support for Bruker spectrometers

* Liaise with customers and colleagues in the site planning process prior to installation

* The occasional installation and commissioning of Bruker NMR systems

* The occasional setting up and cooling of superconducting magnet systems

* Carry out procedures necessary to validate systems

* Provide technical input to the sales team

* Some travel within the UK, Ireland and Europe will be expected

Personal attributes

* Able to work to defined timescales and targets

* Confident and professional communication skills

* Pro-active, with a can-do approach

* A team player, with excellent problem diagnosis and solving skills

* Confidence to work autonomously when required


* A minimum of 5 years of experience as an NMR systems installation engineer

* Preferably with several years of Bruker NMR systems up to and including the AVANCE II and AVANCE III systems

* A tertiary level qualification in electrical or electronic engineering, physics or a related discipline or be able to demonstrate a similar level of knowledge and skill gained by practical experience in the Magnetic Resonance field.

* A solid technical or scientific background gained in industry or academia

* A current driving license valid in the UK

You will receive a very competitive salary and company card. You must have Bruker Biospin knowledge to be effective within this role. The working hours are flexi with ore hours of 9-3 and ideally for the initial period of this role you will be based at head office for a few days per week. This is a full- time role with a company car and a salary of £45-£55 dependant on experience. You will receive private medical care, holidays of 25 days plus bank holidays, you are also able to bank up to a week of holiday. Please apply online or contact Lianne for more details

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