Technical Account Manager - DSP (French Speaking)

Recruiter
Randstad Business Support
Location
London (Greater)
Posted
12 Mar 2019
Closes
31 Mar 2019
Contract Type
Permanent
Hours
Full Time
A global Adtech Software business is looking for an experienced French speaking Technical Account Manager to be based in a modern City of London office.

Benefits include:

Salary up to £30,000 (negotiation possible dependent on experience)

Corporate benefits include: 25 days’ annual holiday, work anywhere in the world for 2 weeks, Christmas and Summer parties (Bruges was the last location!), flexible working options, Cycle to Work Scheme, work for a Charity for a day and more.

Key responsibilities

• Provide day-to-day technical and account management support for multiple brands, across multiple channels.

• For any queries the Commercial team will introduce you to answer questions.

• Having a complete understanding of the technology partners/systems that each client has in place and how this relates to the KPIs for their activity.

• Oversee uploading of different ad formats to various DSPs.

• Act as the point of contact for all French client 3rd party integration, and a large portion of UK.

• The majority of requests come from the UK office, the French team are growing and account for around a third of requests.

• Limiting the risk of revenue loss across assigned accounts due to discrepancy and added value.

• Scheduling support required from a dedicated outsourcing pod and helping manage the SLAs associated.

• Deliver a best practice for utilising a suite of technology partners within campaigns.

• Be a client-facing ambassador for all of our Client products and the technology in use.

• Work across all teams to ensure that billable revenue is not blocked by technical issues or problems.

• Liaise with 3rd party vendors to ensure that campaign issues and discrepancies are resolved quickly.

• Scheduling support required from a dedicated outsourcing pod and helping manage the SLAs associated.

Role requirements:

• Fluent French speaker.

• Passion for digital media and working with web and advertisement technology.

• An experienced problem solver; able to calculate and deliver solutions for complex problems, to a wide range of audiences.

• Attention to detail. An understanding of HTML, CSS and JavaScript, as well as various DSPs (Appnexus, DBM etc)Relevant experience in the online media industry, search advertising, display or ad networks.

• Experienced in working with client accounts and managing expectations, particularly surrounding technology.

• A desire to improve system efficiency and performance

• Desirable experience working with different platforms (Celtra, Sizmek, Flashtalking etc).

• Comfortable working with 3rd party monitoring companies (aka IAS, MOAT, Double Verify)

For more information and to apply, please contact Jon on or (phone number removed).

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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