Part time Weekend On-Call Supervisor / Senior Home
Part time Weekend On-Call Supervisor / Senior Home Care Assistant - (work from home) We are looking for a Weekend On-call Supervisor/Senior Home Care Assistant to join our team to respond to emergency calls from carers and our clients out of hours, as and when they arise. We are a small, family run domiciliary care company that provide care to adults in their home in Tring, Berkhamsted and Hemel Hempstead. This role will require you to work primarily from home over the weekend period to cover telephone calls, and if required going out to complete care visits at clients’ homes. This is a great opportunity for someone who has experience working in the care sector (ideally caring in the community) and would like to take the next development step to get supervisory experience, to broaden care knowledge and skills. Would be ideal for people who have commitments Monday to Friday in the daytime, but would like a job to make a real difference to people during weekends. Working alongside our Care Manager and Care Coordinators, this is a part time role, working alternative weekends. The days and hours that the on-call requires coverage in line with this role are: Friday 4pm to 10pm Saturday 6.30am to 10pm Sunday 6.30am to 10pm Monday 6.30am to 8am Pay is £120 for this time period. There will also be opportunities to be on-call during weekdays to cover holidays or sickness. Main responsibilities include: Taking emergency phone calls from clients and carers Updating clients of anything that may impact their visits Using on-call tablet reviewing and checking bookings for the evening, morning, weekend Checking and responding to emails that have come through on the on-call mailbox Using the tablet to monitor and respond all care visit alerts to ensure there are no missed calls or late calls. Ensure all clients and carers are informed of any changes to action alerts. Covering short notice absences or emergency situations by ringing, texting and emailing carers Communicating in professional manner with carers, clients, clients families, hospital staff, any new business enquiries If unable to cover care calls, to go out to complete care calls for clients Verifying that all carers working evening shifts are home safely Sending daily update emails regarding on call activity and changes to office team Skills and experience required: Strong listening and communication skills – verbal and written Ability to work effectively under pressure Be confident with mobile working, using IT and emails Be highly organised Open receiving feedback and further training Must possess a valid driver's license and access to car to cover care calls when needed Ideally one year or more working in a community care role Health and Social Care qualifications i.e. NVQ level 2 or 3 is desirable Benefits: Competitive rates of pay: Weekday evenings (2pm to 8am): Flat rate of £30.00 Additional pay for any care calls worked when covering out of hours shifts (starting from £10.00 per hour visits for Saturday and Sundays). Paid mileage to cover care calls Holiday pay, sick pay and pension Full training and support given and to be part of a friendly team/company Help shape future on-call operations and processes If you want job satisfaction from knowing you are making a real difference – come and join our team. Apply now!