ICT Technician

Recruiter
Parity Professionals
Location
Ayr
Posted
11 Mar 2019
Closes
27 Mar 2019
Contract Type
Permanent
Hours
Full Time
£110-120 Per Day - IT Technician - Ayr The role is initially a 4 week contract with the possibility to be extended further. Job Role To ensure that all support calls are logged appropriately and progressed within the IT Service Desk toolset. To ensure that as many calls are resolved at first point of contact as possible To undertake basic account management tasks e.g. password resets; account unlocking To conduct diagnosis and troubleshooting of any incidents To undertake hardware (e.g. PC and laptops) and software installs To assist in the creation of user documentation if required To work with colleagues in identifying IT trends/problems and escalating as appropriate To assist in major technology rollouts as appropriate Experience Previous service desk / field technician experience Windows 7 and Windows 10 Operating system experience Diagnostic and troubleshooting experience Active Directory Administration (e.g. basic account management experience) Parity - Source, Develop, Transform Parity Professionals Ltd acts in the capacity of an Employment Business when providing contract work finding services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy.

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