Administration and Events Coordinator

Rett UK
12 Mar 2019
29 Mar 2019
Contract Type
Full Time
Applications on Rett UK Application form only. No CVs.

Closing date 5pm 27th March. Interviews 16th April

Job Purpose:

To coordinate a range of family support events for the charity and provide general administrative support within the family support team working closely with both the Family Support Manager and the Communication & Education Support Team.

Responsible to: Family Support Manager

Hours: 35 per week, 9am to 4.30pm with ½ hour unpaid lunchbreak. Some additional hours/days may be required to support with events. TOIL will be agreed for theses hours.

Main Responsibilities:

Identifying and booking venues for various family support events events, helping promote the events and recruiting the audience, liaison with speakers, liaison with venue for catering, IT requirements etc.
Coordinating the delivery of Rett UK promotional material to the venue prior to the event and arranging for its return post event.
Assisting with on the-day coordinating if needed.
Liaising with the family support team to coordinate the administration of family support events, including the production of publicity material, setting up booking systems for each event dealing with pre and post event communications ensuring attendees have all the information they need.
Maintaining accurate records, including updating the organisation’s database with event and membership information, in line with the organisation’s data protection policy as required.
Participate in the production of general Rett UK leaflets, newsletters, training resources and information as required
Assisting with website and social media administration, posting PDF documents, events and news links
Assisting with analysis of training questionnaires & event evaluations to support with the preparation of reports for funders and trustees
Assisting the Family Support Manager with support communications by email, letter and telephone.
General administrative tasks may involve purchasing office supplies, hotel, transport and travel booking, travel itineraries, calendar support to the family support team and the communication support team.

Person Specification

Administration and Events Coordinator


Exceptionally well organised, and able to work within a small team with a significant majority of the contact by email and phone
Minimum one year’s previous experience in a similar role
Able to prioritise work across several work streams to ensure all deadlines are met.


Experience working or volunteering for a charity that provides some form of support service to vulnerable groups

Skills and knowledge

Computer literate with excellent MS Office skills
Excellent written and spoken English including good grammar
Competent in social media use mainly Facebook, Twitter and Instagram and familiar with scheduling platforms e.g. hootsuite
Excellent attention to detail, accurate data entry
Excellent communication skills, both written and verbal
Ability to work effectively both independently and as part of a team
Strong administrative skills and aptitude for regular tasks
Ability to work to agreed targets and deadlines
Ability to identify assumptions and to seek clarification where needed
Ability to break down a task into its constituent parts and to move through them
Enjoys taking responsibility for tasks and seeing through to completion
Able to maintain strictest confidentiality


Minimum 5 GCSE (or equivalent) A – C grade, including Maths and English

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