Customer Services Agent

Recruiter
Office Angels
Location
Guildford
Posted
09 Mar 2019
Closes
28 Mar 2019
Contract Type
Permanent
Hours
Full Time
Customer Service Agent

8.30am – 5pm, 9am – 5.30pm or 9.30am – 6pm on a rotational basis

£20K pa

Outskirts of Guildford

Are you confident, bright and articulate? Not afraid to be proactive? Then read on.

Office Angels are recruiting for a fun, busy and buzzing Marketing Agency south of Guildford, moving to central Guildford Summer 2019.

Perks:

* Development and Progression within the Company in approximately 18 months

* 25 days’ holiday

* Pension

* 90% discounted gym membership

* Cycle to work scheme

* Monthly social events

What your day looks like:

* Handling customer issues and queries both over the phone and via email

* Logging call information into the system

* Escalating calls to other teams where applicable

* Gaining an understanding of the Company products

* Updating the CRM system with client and customer information

* Updating customers with progress

You must have:

* A degree is preferable but not mandatory

* Previous support experience would be a bonus but not mandatory

* Excellent customer service skills

* Knowledge of HTML would be a bonus but full training will be provided

Don’t miss out on this fantastic career opportunity – apply today!!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser: https://(url removed)/candidate-privacy

Similar jobs

Similar jobs