Technical Sales Enquiry Team Leader

Recruiter
Osprey Engineering Solutions
Location
Cirencester
Posted
09 Mar 2019
Closes
31 Mar 2019
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
COMPANY DESCRIPTION

My client is one of the world‘s leading specialists in the field of drive and control technologies. The company supplies customers with tailored solutions for driving, controlling and moving - for industrial, mobile applications and factory automation, supplying a diverse customer base across various industry sectors – They are seeking to recruit a Technical Sales Enquiry Team Leader to join the technical internal sales support team for their Factory Automation range of products.

JOB DESCRIPTION

The successful execution of the duties within this role has a direct effect on the customer service provided and achievement of the sales goals set by the company. My client therefore is looking to appoint an individual who is keen to develop and demonstrate his or her skills/experience with the desire to really make the most of this opportunity.

Core responsibilities include the following:

* Developing and supervising a team to deliver first class technical support, accurate quotations, and innovative solutions to meet the customers and business needs.

* ·Regularly reviewing team and individual’s performance to ensure associate, customer, and business requirements are fulfilled.·

* Support the complete technical sales process from first customer contact through to order fulfilment, having direct contact with the customer, sales teams, and product specialists. ·

* Management of customer enquiries & technical requests from receipt to response. ·

* Building on opportunities to add value during the enquiry process and contribute towards sales growth ·

* Reviewing customer orders with a technical content to ensure accuracy on order placement with the manufactu­ring plant.

QUALIFICATIONS

Candidates should hold a Mechanical Engineering HNC/HND or equivalent

ADDITIONAL INFORMATION

Your Profile: It is essential that you possess a good understanding and knowledge of Factory Automation products.

* · Demonstrate ability to influence and lead others

* · Possess the necessary skills and ability to communication at all levels

* · A structured working approach with high quality standards

* · Good attention to detail, decision making, and problem solving skills

* · Ideally hold an engineering related qualification (Electrical/Mechanical)

* · Ability to read, understand and interpret engineering drawings and specifications

* · Strong MS Office skills

* · Good command of English language (spoken and written)

* SAP knowledge

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