Head of Facilities Management/Head of Estates

Alexander Mann Solutions Contingency
07 Mar 2019
31 Mar 2019
Contract Type
Full Time
Our client, a major managed service organisation are currently looking to appoint an experienced Facilities Management professional. The successful candidate will be expected to:

Lead, manage and be responsible for a Hard FM service within a demanding healthcare environment. This will include the strategic development, improvement and growth of the service areas the post holder is responsible for, including the delivery of the contract financial plan and strategy.

To act as an advocate for the client – building and maintaining effective relationships with the PFI client, NHS and other stakeholders plus other third party providers. To drive service excellence through improved management of contract, and in line with responsible financial and commercial agreements .

Takes responsibility for building customer advocacy and loyalty with all stakeholders, including the client, the Hospital Trust, members of the general public, Senior Managers, colleagues and employee representatives by fostering a partnership approach to relationships.

Understands key business drivers, actively develops and implements solutions to enhance the delivery of exceptional service, and align operational strategies and priorities accordingly to balance customer and business needs.

Provide high quality compliant Estates services to ensure operational excellence to the customer.

Ensure appropriate corporate governance is in place to comply with health, safety and other legal requirements within the designated hospital, working at all times within the organisations Management System (SMS).

Supply technical knowledge and input across the contract.

Report on business performance of the Estates Services department through KPI reports and PMS.

This role will deputise for the Contract Director in respect of all Estates matters within the contract in the absence of the Contract Director.

Key Skills/Qualifications

Degree educated or equivalent /or substantial industry experience

IOSH Managing Safely or higher qualification in Health & Safety

Professional membership of a recognised institution

Managing and building a team

Managing a budget

Leading and facilitating transformational change

Dealing with difficult situations

Awareness of good business management practices e.g. cost control, staff rostering, people management

Problem solving at a strategic level

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