IT Engineer Senior

Recruiter
TQR Consultancy Ltd
Location
Bodmin
Posted
06 Mar 2019
Closes
27 Mar 2019
Contract Type
Permanent
Hours
Full Time
I am searching for an IT Support Engineer, working within the Engineering team and reporting to the Engineering Management. It will be your job to provide daily maintenance and improvement of the company local, hosted and customer IT infrastructure. Incorporating new projects, system improvements and fault diagnostics.
Key Tasks:
Across internal and Customer infrastructure:
Monitoring WAN/LAN system status, security, performance and availability.
Reporting failures using internal job logging system.
Daily monitoring of all devices and monitoring systems logs, reporting issues & applying fixes, (again super-user access required.)
Designing & implementing configuration backup strategies & data security such as encryption.
Review and redesign of internal WAN architecture.
Review & improvement of internal and customer network systems monitoring.
Review & improvement of internal and customer network systems security.
Detailing Topology using Microsoft VISIO.
Review, upgrade & implement new Services & Systems in association with Engineering Management, Project Teams and customer commissions.
Authoring R&D Reports.
Authoring reports to Engineering & Senior Management, customers and stakeholders. Constructing coherent feasibility studies, system deficit & upgrade recommendation reports at advanced & basic Technical level.
Occasional pre-arranged out of hours work where required with system upgrades or maintenance.
BCDR IT strategies and design.
Knowledge & Skills:
3 years experience in IT & servicing IT Systems & server facilities administration.
3 years experience in CISCO routing and firewall administration.
3 years enterprise level design experience accompanied by case studies.
Wireshark network diagnostics.
Familiarity with a wide range of alternative vendor networking equipment spanning SOHO to Enterprise technologies.
Good general education to GCSE/A level standard.
Experience in IT i.e. different operating systems, communications & networking.
Good Social Engineering Skill set, as well as written communication skills essential.
The ability to work cooperatively within a team, across the company, and with external customers where applicable.
Ability to prioritise workloads.
Ability to problem solve & diagnose/fix systems hardware and make sure they are operating correctly.
Specific experience/knowledge (desirable but not essential) with:
Microsoft Windows Server 2000/2003/2008.
Microsoft Windows XP / Vista.
SCO Openserver Unix / Unixware Configuration, administration & networking.
SUSE or similar Linux Configuration, administration & networking.
Knowledge & understanding of virtualisation technologies, including VMWare workstation, ESX server & associated technologies.
HP & SAN technologies.
Exchange Server & mail technologies.
Advanced Networking techniques.
General understanding of Computer systems and their architecture.
Office products (Microsoft Office xp/2003/2007 & OpenOffice).
Symantec Backup Exec & archiving technologies.
Anti-virus technologies & methodologies with specific knowledge of Sophos products.
Scripting languages used across the internal systems . Java, shell, python, cgi, C & variants.
SNMP configuration & use.
MS SQL & MySql.
Familiarisation with Enterprise & server related technologies such as remote administration.
Managing & administering server room environments.
Experience and understand of diagnosing networks with Wireshark.
CCTV systems.
Wireless networks.
GP Clinical System Environment and government infrastructure requirements.
ISO 27001 - Information security management.
ISO 22301 - BDM and DR.
ISO 20001 - IT Service Management.
Clinical Safety.
You will be working internally in the Engineering department & server room facilities with internal work involving administration (technical paperwork, meetings and special projects) and secondment to other departments in a Hardware Installations/Maintenance capacity.
Customer premises work is required occasionally for network diagnostics, consultation and design meetings with customers and Field Engineers. This position will require occasional out of hours work where required to minimise downtime in essential maintenance.
If you have the experience and are currently looking for a new challenge, then please submit an up to date CV by using the ‘apply’ button below. For an informal chat, please phone (phone number removed) and ask for Rachel, many thanks for your interest

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