Credit Controller

Inchcape Retail
Newcastle Upon Tyne
03 Mar 2019
31 Mar 2019
Contract Type
Full Time
Credit Controller - Finance Centre Sunderland

The working hours are full time (37.5 hours), Monday-Friday between the hours of 8am & 5.30pm (Shifts on a rota basis)

Purpose of the role

To monitor all outstanding invoices and chase payments. Ensuring that all Group policies and procedures applicable to their area of responsibility are adhered to at all times.

Job Role and Responsibilities

* To monitor all outstanding accounts to ensure payments are made swiftly and in line with customer terms of credit

* To note all outstanding accounts and investigate with the relevant departmental manager to ensure that there is no reason for non-payment

* To reconcile invoices paid and issue monthly customer statements

* Follow up non-payment either directly or through departmental manager and if non-payment persists initiate actions in line with company policy to obtain payment

* To reconcile payments against Aged Debt analysis and produce monthly Aged Debt analysis to contribute to company reports

* To ensure that all customer complaints are dealt with both speedily and effectively, and that any unresolved problems are referred to the job holders immediate supervisor

* To ensure that within their area of operation all Company and Trade Associations policies, procedures and minimum standards are met and that all statutory requirements including trading standards, fire, health and safety are adhered to

* Handle all internal and external customers and colleagues with courtesy and a professional manner at all times

Skills & Experience Required

* Credit Control experience

* Experience of working in an office environment

* Previous experience within administration

* Strong Customer 1st focus

* Excellent confident verbal and good written communication skills

* Able to interact effectively with others

* High level of accuracy and attention to detail

* Process orientated mind-set

* Good working knowledge of Excel

* Ability to meet deadlines and to work autonomously and as part of a team

* Kerridge knowledge preferable but not essential

Inchcape Colleague Benefits

Credit Controllers will receive a competitive base salary, we also offer great benefits including:

* 22 days holiday, rising to 25 after 5 years’ service

* Company Pension Scheme

* Life Assurance

* Discount gym membership

* Vehicle purchase discount

* Employee Advantage – retail discounts with over 3000 retailers

* Cycle to work scheme

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