1st line Desk top Support

Recruiter
XPERT RECRUITMENT SOLUTIONS LIMITED
Location
Crewe
Posted
03 Mar 2019
Closes
31 Mar 2019
Contract Type
Permanent
Hours
Full Time
We are recruiting for a market leading firm who is looking for a 1st Line Support Helpdesk Technician to join their expanding IT team initially for a 6 month contract. As a 1st line desk support advisor you will join an established IT team and provide 1st Line Helpdesk Support, as well as maintaining the in house computer systems.

With in house training provided this is a great opportunity if you have 1st Line Support experience, looking to progress within your IT career.

What’s needed for me to be considered?

* Experience in customer support

* Ability to explain IT issues to non IT users

* Previous 1st line experience

* Experience with Field or Customer Facing Support

Contract initially for 6 months M-F 9.00P/H 40hr week

Required Education, Skills and Qualifications

1-2 years of Service Desk experience

Immediate interviews available

The individuals need to have a technical background within a Service Desk role

They will be dealing with tickets on a daily basis, this can range from 50-100 tickets per week

They will also be dealing with queries over the phone

Managing ticket cases through to completion

Immediate Interview

Similar jobs

Similar jobs