Senior Admissions Manager

03 Mar 2019
31 Mar 2019
Contract Type
Full Time
Protocol are proud to be working for a leading academy offering an exciting opportunity for an experienced Senior Admissions Manager to manage the recruitment and admissions activities, ensuring a high level of customer service is maintained and student enrolment and recruitment targets are met. The successful candidate will also be required to make a positive contribution to student retention and progression.

Job Title: Senior Admissions Manager

Salary: £23,000 - £28,000 – Negotiable according to experience

Hours: Full -time 37.5 hours per week

Location: Nottingham

Job Type: Permanent

Role responsibilities:

-Manage systems and processes to ensure positive impact on student admissions, enrolment, retention and progression targets, including enquiries, IAG, enrolment, certification and progression

-Provide direct line management to all staff within the Student Admissions team, holding regular weekly meetings

-Ensure the department maintains high standards of quality and performance

-Deliver outstanding customer service to internal and external customers

-Work closely with student support, finance, academic and IT teams to provide an outstanding student journey

-Work closely with administration teams of external partners to ensure the smooth transition of enquiries to enrolment

-Monitor data entry and ensure documentation and processes are maintained across all funding streams in line with internal and external quality assurance and audit requirements (e.g. Student Finance England/Wales, ESFA, ESF, Ofsted, QAA, Academic Partner Institutions and Awarding Bodies)

-Report regularly to the Director and Deputy Director including the provision of student enrolment, retention and progression related data

-Continuously evaluate policies and procedures and identify improvements to operational functions across the department, including the VLS and AEP systems

-Be aware of all recruitment activities and ensure the Student Admissions team are well prepared to maximise conversion rates.

-Manage and/or deliver all training to staff within the Student Admissions team

-Deliver outstanding customer service to internal and external customers

-Work flexibly in order to meet the needs of the role.

The person & qualifications

-Experience of working in a student admissions role at FE and/or HE level

-Experience of active involvement in student recruitment and conversion activities

-Proficiency in the use of ICT including Microsoft Office applications, database applications, Management Information Systems (MIS), Virtual Learning Environments (VLE’s)

-Excellent interpersonal skills and student focus

-Excellent communication and numeracy skills

-Ability to analyse data and produce accurate reports

-Experience of working within an IAG framework, such as the matrix standard

-Experience of FE and HE funding streams

-Experience of efficient preparation for audits and inspections in contemporary educational contexts

-Excellent team leadership skills and ability to motivate others

-Ability to work independently and with initiative

-Ambition, high standards and commitment to achieving excellence

-Willingness to undertake staff development

About Protocol

Protocol are the specialist full-service recruiter dedicated to education, training and skills. People are at the heart of everything we do. We place people first.

We're more than a recruitment agency - we pride ourselves on our ongoing support and aftercare delivered by our expert team, and all our candidates benefit from free access to our exclusive online CPD portal, Learning Zone.

Whatever your career goals, we've got the right role for you. With a wide range of temporary and permanent positions available, from lecturing and training jobs to assessment and support staff roles, all with very competitive pay rates and benefits - your future is in good hands.

The legal bit

Protocol promotes equal rights and is an employment business under The Conduct of Employment Agencies and Employment Businesses Regulations 2003. Work is undertaken on a self-employed basis under contract with Protocol. An enhanced Disclosure and Barring Service (DBS) check is required for all Protocol assignments. All positions advertised by Protocol comply with the Agency Workers Regulations 2010.

As a result of the volume of applications we receive, we regret that we might not be able to respond to every candidate with individual feedback. If we have not contacted you within two weeks of your application being received then regretfully your application will not be taken forward on this occasion

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