Implementation and Training Specialist

Recruiter
Premier IT
Location
Dudley
Posted
03 Mar 2019
Closes
29 Mar 2019
Contract Type
Permanent
Hours
Full Time
Role: Implementation and Training Specialist

Location: Birmingham

Salary: £22,000 - £25,000 DOE

A fantastic opportunity has arisen for an experienced Implementation and Training Specialist to join a leading organisation in Birmingham.

The successful candidate will be required to manage multiple tasks at one time with a high degree of accuracy.

Responsibilities: Implementation and Training Specialist

Act as main technical point of contact for clients during implementation
Working from the client provided documentation, you will need to identify the client’s requirements and goals and use that information to setup their system to suit their individual needs
Talk with clients as often as necessary to get a detailed picture of their business needs
Deliver quality training to clients who have had their systems fully setup
Travel to client’s sites on occasions
Work with internal teams including support and product development to address bugs or other issues raised during implementation
Delivery of the implementation and training services

Skills and experience:

Deep knowledge of how the HR system can be configured
Excellent IT skills
Excellent Personal development
Excellent interpersonal
Excellent written and verbal communication skills
Excellent customer service skills
Previous customer support experience in an IT software environment is essential

If you are an experienced Implementation and Training Specialist looking to further your career in a new challenging role then please send your latest CV to or call Jenny Collin on (phone number removed)

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