Training Administrator/Data Input

Pin Point Recruitment
03 Mar 2019
29 Mar 2019
Contract Type
Full Time
Job Title: Training Administrator/Data Input

Reporting to: Data, Claims and Compliance Lead

Place of Work: Team Valley, Gateshead
Role Overview: To support in the organisation of classroom delivery to include booking of venues, tutor support, arranging and tracking of interviews and data input as required


- Be responsible for the booking and risk assessment of all classroom training venues nationally.
- Liaise with employers to book guaranteed interviews for all learners completing classroom training.
- Provide support and administration duties to delivery staff
- Involvement in the preparation and co-ordination of paperwork and venues for classroom delivery.
- Tracker learner interview outcomes across all classroom training as well as ongoing destination tracking.
- Provide tutor support with regards to the collection of learner evidence to ensure compliance
- Support with the timeliness and accuracy of data entry on to relevant external and internal systems.
- Assist with the compilation of management information reports, data extraction queries and reconciliations of data as and when required.
- Report anomalies/problems/inconsistencies in the quality and compliance of learner paperwork promptly to the Claims and Data Lead
- Ensure 100% compliance across all funding paperwork and data entry


- Ensure that you work to the Pin Point Training`s vision, values, objectives and priorities and are strongly committed to them
- Understand and adhere to all responsibilities to ensure that the quality requirements of Pin Point Training`s Quality Assurance Framework, the prime contractor, funding body or any other contract stakeholder, are maintained

- Promote the principles of Equality and Diversity and ensure that the policy is fully applied at all times
- Understand and be committed to all personal responsibilities under Health & Safety and Safeguarding procedures, and ensure that the policies are adhered to at all times
- Ensure that the Code of Conduct, Data Protection, Harassment & Bullying, Confidentiality, Anti-Fraud, Data Security and all other policies of the Company are fully applied at all times
- Strictly adhere to all Pin Point Training`s processes and procedures
- Ensure individual expertise and subject area knowledge is up to date through Continuous Personal Development, including sharing good practice, engaging with training and acquiring / maintaining any individual qualifications required for the role.
- Work flexibly in the field and across offices, as and when directed by line manager.
- As necessary, and in addition to the above, undertake other activities commensurate with the nature of the post.

Core Competencies

All Pin Point Training employees are required to demonstrate a number of core competencies

- Self management - manage workload effectively
- Relationship management - develop and maintain productive relationships with your Team, Management, Clients, Partners, Sub contractors and all key stakeholders.
- Customer and Employer focused - committed to understanding client aspirations, supporting their needs.

Attitudes & Behaviours

- Represent Pin Point Training in a professional manner on all occasions.
- Strive to improve practice to be creative and innovative and work towards continuous improvement
- To adopt a co-operative approach to delivery by maintaining and promoting effective communications, sharing good practice across the organisation and with externally.


- Excellent telephone manner.
- Excellent IT skills that include Word, Excel, and Outlook.
- Ability to liaise with industry professionals.
- Ability to meet tight deadlines, prioritise work and work under pressure.
- Possess an understanding of the Learner Journey process.
- Good team player and able to work on own initiative.
- Customer focused with excellent communication and interpersonal skills.
- Ability to communicate effectively, both verbally and in writing.
- Excellent organisational skills.
- Ability to multi-task.
- Good attention to detail and accuracy.
- Good time management.
- Driving Licence and own transport required
- ESF funded contracts
- Knowledge of learner management systems and eportfolio e.g. OneFile
- A background or knowledge of FE and use of MIS systems i.e. PICS


All Roles will require a basic DBS Disclosure check due to the nature of the work to be undertaken

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