IT Support Technician / Field & Helpdesk

£18000 - £28000 per annum
22 Feb 2019
22 Mar 2019
Recruitment Genius Ltd
Contract Type
Full Time
IT Support Helpdesk
- Uxbridge, Middlesex
- £18,000 to £25,000 (depending on experience)
- Full time (overtime available)
- Skills development & training available

This is an opportunity for an IT Support Technician to join an expanding IT Solutions Provider based at the main office which is within walking distance of West Ruislip station. The role will involve some travel to client sites around the Uxbridge & Heathrow areas and occasionally to sites elsewhere in the UK (they have clients in the North West and Ireland). Experience in a similar client facing support role is therefore preferable.

Working within a technically sound team you will be using your technical awareness and expertise to deliver IT Solutions for the company's clients including installations & system upgrades through to troubleshooting and general maintenance.

Person specification

- Driving licence & own car
- Highly motivated team player
- Have an interest in self-development and career progression
- Strong communication skills (written and verbal)
- Be well organised and have the ability to prioritise workload
- Logical approach to problem solving
- Strong interpersonal skills - candidates must happy to deliver presentations and training to clients & staff where necessary
- Genuine interest in IT and developing communication technologies

Key IT Skills/Qualifications

- Microsoft Qualifications preferable
- FE or HE qualifications in IT related subjects
- Good understanding of all Windows Desktop O/S,
- Experience installing hardware & software
- Windows Server 2012 / 2016 (Active Directory, Group Policy)
- Office 365
- SBS 2011 (MS Exchange)
- Knowledge of network topologies
- Ability to deliver projects
- Strong problem solving and analysis skills

Juniors without all of the key skills above are welcome to apply support and training will be provided.

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