Senior Account Manager - IT, Cloud, Hosting - £100K OTE
Senior Account Manager - IT, Cloud, Hosting - £100K OTE - UK Top 3 Cloud & Hosting Leader
£40,000- £50,000 (£80,000 - £100,000 OTE) + Excellent Company Benefits Package + Personal Development
Ready to join one of the leading UK providers of cloud computing and managed hosting?
We are of the leading providers of cloud computing and managed hosting. Headquartered in Glasgow, iomart employs over 380 talented staff in offices and datacentres across the UK. Originally founded in 1998, it is listed on the London Stock Exchange and specialises in delivering cloud consultancy, facilitation and digital transformation to ISVs, SMEs, enterprises and the UK public sector.
Our employees help enable any size of business and organisations to operate their online data and IT environments safely and securely. Our technical staff are experts in public, private and hybrid cloud solutions - including AWS and Microsoft Azure – as well as data centre and network engineering. We own and operate a network of UK data centres connected by a high capacity private fibre network and backed by 24/7 technical support.
The Senior Account Manager Role:
The key responsibilities of this role will be to establish a deep relationship with your customers to create ‘Trusted Partner Status’. By developing such relationships, you will know their business intimately and be able to use this knowledge to generate revenue and long term business contracts. You will seek to know all of the customers’ key decision makers, from C-Level to IT Management Level. You will speak with and meet with your customers regularly.
Your customers should be able to contract you to discuss any IT requirements that they have. You will be the ‘go-between’ for your customers ensuring the timely and successful delivery of our solutions to meet service levels and provide excellent customer service. You will ensure that business critical data about customers and opportunities is regularly updated in iomart CRM / Salesforce systems using the information for all cross functional teams to manage the customer account to a high level.
+ Manage a personal portfolio of customers, ensuring contracts are renewed appropriately and that revenue opportunities are identified and maximised
+ Achieve sales activity & tracking performance targets which are set by the Regional Sales Director from time to time
+ Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
+ Build and maintain strong, long-lasting customer relationships through regular contact and meetings, ensuring customer sees the value of iomart Group’s services
+ Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
+ Operate as the lead point of contact within iomart for any and all matters specific to your customers
+ Work with iomart Operations, Support and Deployment teams to ensure the timely and successful delivery of our solutions according to customer needs and objectives
+ Communicate and report clearly on the progress of monthly/quarterly initiatives to internal and external stakeholders
+ Forecast and track key account metrics and sales activities in Salesforce / CRM
Senior Account Manager Skills, Knowledge and Experience:
+ A proven track record of client retention and revenue generation within the IT industry, preferably within the cloud computing or managed hosting sector
+ An understanding of Cloud technologies – Private, Public, Hybrid
+ Experience of Windows and Linux server operating systems, SAN and storage, virtualisation and networking technologies
+ Comfortable with working with a wide variety of web and database services both independently and as part of a wider team
+ Several years’ account management experience within the managed hosting sector
+ Excellent understanding of data protection and IT continuity / availability subject areas
+ Proven year on year target achievement
What do we offer in return?
+ We’ll shout you to lunch once a month
+ ½ Day off on your Birthday
+ Breakfast on us every day, including a hot roll on Fridays
+ Free on-site car parking
+ Long service benefits
+ Snacks, drinks and fruit all day, everyday
+ Sharesave and childcare voucher schemes
+ Supported training
Training & Development:
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference. Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through technical certification, our online training portal and our Management and Leadership Development Programme.
You may have worked in the following capacities:
Hosting Sales, Cloud Solutions Sales, IT Infrastructure Sales, iaaS Sales, Datacentre Sales, IT Sales, Cloud Hosting Sales, Infrastructure Solution Sales, Managed Servce Provider Sales, Outsourced IT Sales, MSP Sales
Interested? Apply here for a fast-track path to the Hiring Manager
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR