2nd Line Support Engineer

Recruiter
TEC PARTNERS LIMITED
Location
Norwich
Posted
19 Feb 2019
Closes
07 Mar 2019
Contract Type
Permanent
Hours
Full Time

2nd Line Support Engineer

Salary - 25K to 30K

Permanent

Norwich

The overall purpose for this role is to ensure that business systems, and office environment, including remote working facilities, are suitable and operational to enable team members to work efficiently and effectively. The post will report to the IT Support Manager to ensure that the company's business systems (ICT, hardware and software, phones, printers, etc.), processes and environment (office facilities, etc.) are appropriate and operational across all offices.

This will involve managing assigned cases and assisting other team members when necessary. You will need strong communication skills to update our customers about the status of their outstanding cases on a regular basis. A duty engineer rota is in place for occassional out of hours support. The candidate would ideally have at least 5 years' experience from working within either an internal or outsourced IT department.

Please apply with your most recent Cv for consideration!

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