Floor Manager / Supervisor
TED’s Guide to what the Supervisor/ Floor Manager does around here
Ted’s Mission Statement
Our Mission is to build a successful company through the creation of a leading designer brand. By conducting ourselves in an efficient and courteous manner and by maintaining Ted’s high standards and integrity, we pride ourselves in always being in a position to satisfy the needs of our customer. In order to protect the ethos and persona for which we have gained an enviable reputation, we always ask ourselves the question: 'Would Ted do it that way?’
Our approach is "no ordinary" and so are our people. Ted is looking for talenTED new recruits to join his expanding UK & Europe teams. A sharp CV is a good start but experience alone doesn't always count for everything. If you're a fashionable lad or lass and know the difference between a loo and a lift, then you might just make the cut. And don't forget, Ted has a soft spot for the cheeky, innovative, creative and flirty. If this is music to your ears, then you may very well have found your next home.
ExciTED for a new opportunity? Ted Baker London is currently seeking a talented and passionate full-time Supervisor for our beautiful Sheffield location!
So, You Think You've Got What it Takes. . .
The Supervisor role is to support the management team and location in accomplishing excellence. To support the smooth running of the location by demonstrating the ability to use initiative and work unsupervised and to be a proactive ambassador of Ted, who understands and promotes the company’s "Mission Statement" and "Vision".
- Ensure that the team give a warm welcome to all customers at Ted Baker.
- Use product knowledge to generate sales and increase customer loyalty to the brand. Maintains and exceeds company sales KPI.
- Completes all tasks correctly and on time and follows company policy and procedures.
- Effectively manage and adapt to different people and situations.
- Reflects the values of the brand in personal presentation and behavior and demonstrates passion for the brand which is shared with others.
- Follows merchandising principles and replenishment guidelines in store to ensure that the brand is represented at the highest level.
- Ensure team are aware of current targets, promotions, and campaigns in store.
- Have a keen awareness of the local market and develop client opportunities.
- Observes safety and security procedures. Reports any misuse or theft of stock to a member of
A strong digital focus with the ability to embrace and drive new initiatives from concept
to implementation, helping support new ways of selling and brand profile enhancements
Tools of the trade…
- Previous sales supervisory experience
- Previous retail sales experience in a high end, contemporary environment, with a passion for product, clientelling experience, retail
- Established relationships in the local marketplace
- Effective communication skills
- Team player
- Personal accountability and integrity
- Proactive and can-do attitude
- Motivation / developing and coaching others
- Preferred applicants will have a department store background and flexible schedule. *
Ted’s Core Competencies
- Satisfy the needs of our customer, always
- Pursue growth and opportunities through initiative and proactivity
- Build open and honest relationships with clear communication
- Create a positive team environment, encourage collaboration
- Be proud, passionate, motivated, committed
- Take ownership, be accountable
- Encourage organisation, high standards and efficiencies