IT / Multi-functional Device Trainee Engineer

17 Feb 2019
13 Mar 2019
Contract Type
Full Time

IT / Multi-functional Device Trainee Engineer

Location: Head Office in Dundee covering the central belt

Hours of Work: Mon - Fri 8.45 - 17.15

About the Company:

Our client is a UK-based IT, printing and telephony managed service provider, delivering cost effective and complete technical solutions for mid-market organisations.

Specialising in bespoke IT, telephony and printing device packages for a diverse portfolio of clients throughout Scotland and the UK, their world-class service team becomes an extension of your business to ensure they deliver an efficient and cost-effective service.

Their experienced and skilled IT and telephony engineers, photocopier technicians and software specialists are always on hand to take care of any necessary maintenance and training.

They are looking for an energetic, positive team player who has excellent customer service skills. This is a hands-on technical role working with IT Hardware, Software, Multi-functional Devices and Printing Equipment.

IT / Multi-functional Device Trainee Engineer Responsibilities:

  • Shadow IT and Multi-functional Device Engineers
  • Resolve issues by means of telephone support, online remote support & customer onsite visits once trained
  • Prepare equipment for delivery
  • Assist installing new equipment and software
  • Communicate effectively with customers
  • Follow training plans and complete necessary training courses
  • Tidy and maintain store room
  • Stock supplies
  • Complete electronic paper work

IT / Multi-functional Device Trainee Engineer Requirements:

  • Qualification within the IT Sector or experience within the IT industry is essential
  • Full driving license is a must
  • Ability to learn and adapt
  • Calm under pressure
  • Ability to work proactively on own initiative
  • Team player
  • Effective and innovative problem solver
  • Strong written and verbal communications skills

IT / Multi-functional Device Trainee Engineer Benefits:

  • 29 days holiday including statutory per annum
  • Pension
  • Bonus opportunities
  • Immediate start for the right candidate
  • You will have support from an experienced team of people around you and be provided full training required.
  • Progressive career path opportunities
  • Progressive salary plan in line with training and experience
  • Company vehicle provided
  • Company phone provided
  • Company laptop provided

If you meet the IT / Multi-functional Device Trainee Engineer requirements and feel the role would be a good fit, then please apply today!

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